Hotel conversation between the receptionist and customer

Hotel reservation conversation between 2 people 

A conversation between 2 people. A customer rings the Pine Tress Hotel and wants to book a room.

Conversation about booking a hotel room

Receptionist: Good morning, Pine trees Hotel.  How can I help you today?

Customer: Hello, I would like to book a room for tonight / Friday, August 15th /  the 20th till the 23rd.

Receptionist: What kind of room would you like?

Customer: I would like a double room, please.

Receptionist:  Please hold on I will check ....  I am afraid we only have single room available. Tomorrow we will have a double room

Customer: OK that will do. How much for a single room?

Receptionist: Forty pounds including vat / excluding vat / before vat.

Customer: Are meals included in that price?

Receptionist: Yes, your breakfast and dinner are included and are served in our dining room.

Customer: That’s great; I will take a single room for tonight and change to a double room tomorrow.

Receptionist: Can you give me your credit card details so we can book your room....

conversation english in the school

Conversation in the classroom, for example :

Andrew: Excuse me, Dewi. Do you bring pencil sharpener?

Dewi: Yes, I bring it. Here you are.

Andrew: Thanks, I borrow for a moment. Mine is brought by my younger brother. 

Dewi: Yup, just use it bro. 

Andrew: How much did you buy it, Dew? 

Dewi: It’s just a thousand rupiahs.

Andrew: Hm..mm not too expensive. Can you buy two for me, please? And here is the money. 

Dewi: Sure. I will buy it for you this afternoon. 

Andrew: Thank you. 

Dewi: Anytime. 

• Buying Ballpoint and Ruler

Dika: Yesterday I went to Stationary. It’s Goceng Shop.

Pandu: Goceng Shop? What is it?

Dika: Goceng Shop is a shop which most of the items sold for only 5000 thousand rupiahs.

Pandu: Are you sure? I just know. Where is the location, Ka?

Dika: It is on Kartini street, not far from MoKa (Kartini Mall). 

Pandu: By the way, what items are available there?  

Dika: It’s vary. Starting from school needs, such as; books, ruler, eraser, ballpoint, and many more, Pan.

Pandu: What did you buy yesterday? 

Dika: I just bought a standar of pen and a ruler. 

Pandu: How much all? 

Dika: Ya, it’s only 5 thounsad rupiahs. As the name Goceng Shop. 

Pandu: Is the quality good?

Dika: Of course. I bought two sets, for my brother too. 

Pandu: Wow! This afternoon I go there… 

Dika: Okay. 

How to Talking on the telephone

WHAT WILL I LEARN FROM THE ENGLISH LESSON TALKING ON THE PHONE

The first part of the lesson you will learn how to do the following:-

introduce yourself - ask for a callers name - say want your after

 how to respond to a call - a reason for calling - leaving and taking a message

 asking to someone to repeat themselves 

Making contact

Hello / Good morning / Good afternoon 

This is Jason Brown speaking

 

Could I speak to Jane please

 

I'd like to speak to ..... .....

I'm trying to contact ..........

Introducing yourself in a work enviroment

Good morning, Mc Donalds  how can I help you?
Hello, the Grand Royal Hotel. Sarah Brown speaking what can I do for you?
Hello, this is John from Manchester college.
Hello, my name’s Peter . I’m calling from Microsoft .

Asking for the caller’s name

Who’s calling, please?
Can I have your name, please?

Saying who you want

Can I have the accounts department? I’d like to speak to … .
Could I speak to Linda, please?
Is David there, please?
I’m calling about the dog you have for sale .

 Responding

I’ll put you through. Hold the line, please.

I’m sorry he/ she is not available.

I’m afraid he/ she’s busy at the moment.

I’m afraid he/ she’s away/ not in at the moment/ in a meeting.

Reason for calling

I’m ringing to … . I’d like to … .

I need some information about … .

 Leaving and taking a message

Can I leave a message? Can I take a message?

Would you like to leave a message?

Please tell him/ her … .

Could you ask him/ her to call me? Could you tell him/ her I called?

Asking for repetition

I’m sorry, but I didn’t catch your name/ your number. Sorry, I didn’t hear that.

Could you repeat it, please?

Could you say it again? I’m afraid I didn’t understand. Could you spell that, please?

Could you speak up?

Greeting and introductions conversation that are between 2 people

GREETING AND INTRODUCTIONS CONVERSATION THAT ARE BETWEEN 2 PEOPLE

Below is some brief conversations between two people. The conversations are about , 2 friends meeting by chance, 2 people asking what they do for a living and the last one is about 2 friends meeting at the movies. 

If you have a friend or a class friend each take turns with each conversation and swop roles.

Conversation about a brief conversation between 2 old friends meeting by chance at a cafe

Sarah: Hello Jason, how are you, it's been a long time since we last met?
Jason: Oh, hi Sarah I'm have got a new job now and is going great. How about you?
Sarah: Not too bad.
Jason: How often do you eat at this cafe?
Sarah: This is my first time my friends kept telling me the food was great, so tonight I decided to try it. What have you been up to?
Jason: I have been so busy with my new job that I have not had the time to do much else, but otherwise, me and the family are all fine.
Sarah: Well, I hope you and your family have a lovely meal.
Jason: Yes you too.

Conversation about two people asking each other what they do for a living.

David: Hello, my name is David It's nice to meet you.
Jenny: Hi, I'm Jenny. It's my please to meet you.
David: Am sorry. what was your name again?
Jenny: Jenny.
David: So Jenny, What do you do for a living?
Jenny: I work at the local school teaching English. what do you for a living?
David: I'm also an English teacher, but am currently out of work.
Jenny: Sorry to hear that. It has been really nice talking to you.
David: Yes. It was a great pleasure meeting you.

Conversation about two friends meeting by chance at the movies.

Bob: Hi Jason, it's great to see you again.
Jason: Wow, it's great seeing you,  How long has it been? It most be more than 6 months. I'm doing good. How about you?
Bob: Not too bad.
Jason: What movie are you and the family going to see?
Bob: I came here to see the Simpsons movie. How about you?
Jason: I'm going to watch Terminator 4.